Digital Health Coaching. A scalable solution for population health, with proven outcomes.

Products and Services Overview

Imagine having a health coach or counselor for each and every member of your population. One who is well trained in wellness, behavioral health, and disease management, and who could easily move between health issues. Now, with Digital Health Coaching you can. At HealthMedia®, we are always asking "What works? What changes behavior?" This could be applied to losing weight, getting more sleep, reducing depression symptoms, lowering A1C or blood pressure or reducing pain symptoms.

What changes behavior is good old fashioned high-quality coaching. And that is exactly what HealthMedia® provides. We emulate a health coaching session using an advanced technology that creates a personal action plan for every participant. We are not trying to replace the human coach—we digitized it, delivering a high-quality coaching experience every time, to your entire population, and to support your existing coaching.

A good coaching session begins with an in-depth consultation. And a good coach gets to know you and asks questions about your personal situation, your motivation to deal with health issues, your self-confidence, and what you perceive to be barriers to your success.

There is a magical moment when the coach builds a personalized success plan by combining: (1) What the coach has learned about you (2) All the clinical training and experience the coach has on this topic (3) Which behavior change models that are most likely to get you to change.

The coach then goes over the plan to help you realize: (1) Where you are (2) Where you want to be (3) How you can get there.

The coach provides a personal action plan, tools, and resources to help you meet your goals, and follows up with you over time to see if the plan has achieved the desired results.

The framework of Digital Health Coaching:

Consultation

Your consultation is to help us get to know you.

Plan

Your plan is a comprehensive road map to get you from where you are to where you want to be.

Tools

Your tools are everything you need to help you complete your plan.

Check-Ins

Your check-in evaluations will tell us how you are doing and if your plan has worked for you.

Digital Health Coaching. Look better. Feel better. Do better.

Benefits of Digital Health Coaching

  • It works!—Is backed by proven outcomes
  • Scales to whatever ails the individual—Works across wellness, behavioral health, and traditional disease management
  • Consistently delivers high-quality coaching every time—Eliminates variables, provides multi-disciplinary expertise across every session
  • Scales to your entire population
    —Everyone, including the 'at risk' population
  • Is private, confidential, and convenient—Available anytime, anywhere, 24/7
  • Is cost effective—Delivers positive ROI

Population Health

This level of high-quality coaching is what produces the revolutionary outcomes for HealthMedia® programs in the areas of wellness, behavioral health, disease management, and medication adherence. And because we're digital, we can produce these outcomes for millions of people at a time; provide a consistent experience; and follow participants through whatever co-behavioral or co-morbid conditions they might have.

Proven Outcomes

Digital Health Coaching works! We have the outcomes to prove it. Digital Health Coaching measures six related outcomes. First, we can get substantial participation rates in coaching. Next, because we carefully emulate what a health counselor or coach does, we can get the desired behavior change. The behavior change then impacts the other four outcomes: prevalence rates, productivity increases, medical cost reduction, and user satisfaction. We strive in all cases to show our customers each of these six outcomes for every program we implement for them.

HealthMedia® uses validated methods to measure outcomes including:

  • Claims based studies
  • Randomized control trials
  • Time 1 / Time 2 comparison
  • Self-report outcomes

Whether the goal is losing weight, getting more sleep, reducing depression, lowering A1C levels, or reducing blood pressure or pain symptoms, our outcomes speak volumes:

  • 90% of participants reported improvement in ability to prevent back pain
  • 88% of participants reported improvements in doctor-patient communications and 86% said their health improved
  • 70% of participants reported improvements in medication adherence
  • 60% of participants reported reduced stress
  • 39% reported a decrease in average Center for Epidemiologic Studies Depression Scale (CES-D) scores from 5.29 to 3.24
  • 50% of participants reported that they lost weight
  • 60% of participants reported improved nutrition habits
  • 40% of participants reported decrease in difficulty falling asleep ratings
  • $1,000 demonstrated projected productivity savings for participants with chronic conditions (per participant, per year)

Backed by proven outcomes, Digital Health Coaching programs scale to your entire population and provide consistent delivery of high-quality coaching every time. Imagine what results like this could mean for your population—reduced overall prevalence, lower medical costs, increased productivity, and happier and more engaged employees and members.

Welcome to the revolution!

Participant self-reported results at 6 months. Productivity savings data was calculated using the Work Productivity Activity Impairment (WPAI) questionnaire, which employs a validated algorithm to generate an estimate of productivity impairment. The WPAI consists of questions about absence from work, hours actually worked, the reduction in productivity at work, and the reduction in productivity while performing regular activities. Productivity savings is calculated using an average annual salary and benefits package of $50,000.